KELCOM Voice & Data and KELCOM Internet Division have joined forces and will continue to operate under dual KELCOM and Revolution IP brands. The telecommunications industry is going through unprecedented changes. The lines between voice services, internet, video and networking are disappearing. Customers demand one point of contact as they go through these massive changes.

With this merger, the combined company will be well positioned to continue providing exceptional service and expertise to new and existing customers in Windsor-Essex and throughout southwestern Ontario. 

Dejan Todorovic, current manager of the KELCOM Internet Division for the past 25 years, will take over the operation of the business. Gerry Vandeheide, the head of the KELCOM Voice & Data Division for over 33 years, will focus on customer acquisition and large account management. The new company will merge the experience of long-serving employees, who have been with KELCOM for over 25 years, with the knowledge of the newer team members. 

About KELCOM - Revolution IP: Originally started in 1969, KELCOM has been a local fixture in Windsor-Essex and Chatham-Kent. KELCOM Revolution IP continues this tradition by supporting numerous charitable organizations and offering job opportunities. KELCOM - Revolution IP provides business PBX, internet and telephone services and has recently added networking support and digital marketing to its roster. 

By using strong passwords, avoiding risky links, backing up your data, and other measures, you can help keep yourself safe online. Here are our top eight suggestions for being secure online.
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​1. Avoid opening unsolicited Emails.
You don't even need to download files from a phishing email with malware attached for it to harm your home network. Malware can be installed on your hard drive without your knowledge or consent during drive-by downloads.

Even the most tech-savvy among us can fall victim to drive-by downloads, which can occasionally pass for routine system updates or other innocent "yes / no" questions. It's a good idea to avoid opening any emails from addresses you don't recognize because of this.

​WIFI coverage doesn't always live up to your expectations and could even be subpar. In a situation like this, people's first course of action would be to improve their current package with their ISPs. The location of your WIFI router is one of the additional elements that affect how well your WIFI works.

The most economical way to improve WIFI performance is to change its position in your home. Let's look at how to choose the ideal location for your router in your house for the best WIFI performance. 

Step 1: Place Your Router in the Center of Your Home.
Wireless radio waves can travel all the way around the router. The router is the center point of a globe filled with WIFI.  The fact that WIFI radio waves tend to go upward more frequently than downward is another point to bear in mind. As a result, WIFI strength will be significantly higher above the router than below.

Every week we will post new challenges and their solutions on here so please keep checking back for new challenges. These include Word Searches, Crosswords, Hidden Object, Unscramble Challenges and Sudoku! KELCOM wants to give you something to do after a busy day of work and another reason to look forward to the end of the week.

The holiday season is already upon us, so we've taken a few moments to scour the local web to bring you as many good, family activities as we could find.

From downtown Windsor, to far our Chatham there are plenty of activities for your family to enjoy. Keep checking back. We'll keep updating this list as more present themselves.

Have another activity that we've missed? Contact us with your suggestion!

​​You only have one chance to make a good first impression. For customers who call your business, the first impression is your telephone system (PBX).

Start by calling your own business. Listen to what your customers hear and consider what impression you are making. Do you have an endless number of options? Or, worse yet, maybe your telephone system kicks in and asks the callers to hold without an alternative? Are you offering any self-serve options in your PBX menu tree? Could you save their time (and yours) by giving them some essential information immediately with your system's auto-attendant?