The difference between Premise and Cloud based PBX phone system

PBX, or private branch exchange, is a phone system that allows businesses to manage multiple phone lines and calls within a single network. PBX systems can be either premise-based or cloud-based, and each type has its own unique features and benefits.

KELCOM RevolutionIP offers both premise-based and cloud-based PBX systems, allowing businesses to choose the option that best suits their needs and preferences.

Premise-based PBX systems are installed and managed on-site, typically at a business's physical location. These systems are typically self-contained and use hardware, such as PBX servers, to manage and route calls. One of the main benefits of premise-based PBX systems is that they provide businesses with full control over their phone system. With a premise-based system, businesses can customize their PBX settings and features to meet their specific needs and preferences.

In addition, premise-based PBX systems can be more cost-effective for businesses that have a high volume of calls or need a large number of phone lines. Because these systems are self-contained, businesses only need to pay for the initial hardware and installation costs, rather than ongoing fees for cloud-based services.

However, premise-based PBX systems also have some disadvantages. These systems require regular maintenance and updates, which can be time-consuming and costly. In addition, premise-based PBX systems are typically limited to a single location, which can be a disadvantage for businesses with multiple locations or remote employees.

Cloud-based PBX systems, on the other hand, are hosted and managed by a third-party provider, typically over the internet. These systems do not require on-site hardware and can be accessed from any device with an internet connection. One of the main benefits of cloud-based PBX systems is their flexibility and scalability. Because these systems are hosted in the cloud, businesses can easily add or remove phone lines as needed, without the need for additional hardware. Cloud-based PBX systems are also more convenient for businesses with multiple locations or remote employees, as they can be accessed from anywhere with an internet connection.

However, cloud-based PBX systems typically require ongoing fees for cloud-based services, which can be more expensive than premise-based PBX systems for businesses with a low volume of calls or fewer phone lines.
In conclusion, premise-based and cloud-based PBX systems both have their own unique features and benefits. Premise-based PBX systems provide businesses with full control over their phone system, but require regular maintenance and updates. Cloud-based PBX systems are more flexible and scalable, but require ongoing fees for cloud-based services.

KELCOM Revolution IP offers both premise-based and cloud-based PBX systems, allowing businesses to choose the option that best suits their needs and preferences. With a wide range of features and customizable options, KELCOM Revolution IP's PBX systems can help businesses improve their communication and productivity.