- Activation $30
Residential
Select a service to see the options available
Select a service to see the options available
Due to supplier delays, Cable West orders may take 2-4 weeks to complete.
Cable West 15/2
$35
per month
Bundled or Prepaid
$40/mth Standalone Price
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Cable West 40/10
$45
per month
Bundled or Prepaid
$50/mth Standalone Price
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- Activation $30
- 40 mbps download
- 10 mbps upload
- Modem Included
- Available in Cogeco Areas
- 10-14 Business days for installation
ORDER NOW
Cable West 60/10
$55
per month
Bundled or Prepaid
$60/mth Standalone Price
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- Activation $30
- 60 mbps download
- 10 mbps upload
- Modem Included
- Available in Cogeco Areas
- 10-14 Business days for installation
ORDER NOW
Cable West 120/10
$95
per month
Bundled or Prepaid
$100/mth Standalone Price
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- Activation $30
- 120 mbps download
- 10 mbps upload
- Modem Included
- Available in Cogeco Areas
- 10-14 Business days for installation
ORDER NOW
Due to supplier delays, we are suspending all new orders for Premium Cable Internet until further notice. If you would like us to contact you once these services are again available to order, please fill out this form: https://www.kelcom.net/inquiry.html
Premium 10/2
$44
per month
Bundled or Prepaid
$49/mth Standalone Price
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- Activation $49
- 10 mbps download
- 2 mbps upload
- Modem Included
- Available in Cogeco Areas
- 5-7 Business days for installation
ORDER NOW
Premium 20/10
$54
per month
Bundled or Prepaid
$59/mth Standalone Price
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- Activation $49
- 20 mbps download
- 10 mbps upload
- Modem Included
- Available in Cogeco Areas
- 5-7 Business days for installation
ORDER NOW
Premium 80/15
$89
per month
Bundled or Prepaid
$94/mth Standalone Price
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- Activation $49
- 80 mbps download
- 15 mbps upload
- Modem Included
- Available in Cogeco Areas
- 5-7 Business days for installation
ORDER NOW
Premium 120/20
$109
per month
Bundled or Prepaid
$114/mth Standalone Price
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- Activation $49
- 120 mbps download
- 20 mbps upload
- Modem Included
- Available in Cogeco Areas
- 5-7 Business days for installation
ORDER NOW
Premium 250/20
$139
per month
Bundled or Prepaid
$144/mth Standalone Price
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- Activation $49
- 80 mbps download
- 15 mbps upload
- Modem Included
- Currently only Available in
- Burlington, Oakville, Carlisle,
- Freelton, Waterdown & Milgrove
- 5-7 Business days for installation
ORDER NOW
Cable East 5/1
$35
per month
Bundled or Prepaid
$40/mth Standalone Price
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- Activation $30
- 5 mbps download
- 1 mbps upload
- Modem Included
- Available in Rogers Areas
- 3-7 Business days for installation
ORDER NOW
Cable East 30/5
$45
per month
Bundled or Prepaid
$50/mth Standalone Price
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- Activation $30
- 30 mbps download
- 5 mbps upload
- Modem Included
- Available in Rogers Areas
- 3-7 Business days for installation
ORDER NOW
Cable East 75/10
$50
per month
Bundled or Prepaid
$55/mth Standalone Price
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- Activation $30
- 75 mbps download
- 10 mbps upload
- Modem Included
- Available in Rogers Areas
- 3-7 Business days for installation
ORDER NOW
Cable East 150/15
$70
per month
Bundled or Prepaid
$75/mth Standalone Price
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- Activation $30
- 150 mbps download
- 15 mbps upload
- Modem Included
- Available in Rogers Areas
- 3-7 Business days for installation
ORDER NOW
Cable East 250/20
$95
per month
Bundled or Prepaid
$100/mth Standalone Price
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- Activation $30
- 250 mbps download
- 20 mbps upload
- Modem Included
- Available in Rogers Areas
- 3-7 Business days for installation
ORDER NOW
FTTN 15/10
$45
per month
Bundled or Prepaid
$50/mth Standalone Price
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- Activation $30
- 15 mbps download
- 10 mbps upload
- Modem Included
- Available in areas with Bell Fibre
- 10-14 Business days for installation
ORDER NOW
FTTN 25/10
$50
per month
Bundled or Prepaid
$55/mth Standalone Price
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- Activation $30
- 25 mbps download
- 10 mbps upload
- Modem Included
- Available in areas with Bell Fibre
- 10-14 Business days for installation
ORDER NOW
FTTN 50/10
$55
per month
Bundled or Prepaid
$60/mth Standalone Price
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- Activation $30
- 50 mbps download
- 10 mbps upload
- Modem Included
- Available in areas with Bell Fibre
- 10-14 Business days for installation
ORDER NOW
DSL 6/0.8 (Wet)
$25
per month
Bundled or Prepaid
$30/mth Standalone Price
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- Activation $30
- 6 mbps download
- 0.8 mbps upload
- Modem Included
- Available in Bell Areas
- 10-14 Business days for installation
- Must have an active Bell telephone line
ORDER NOW
DSL 6/1 (Dry)
$35
per month
Bundled or Prepaid
$40/mth Standalone Price
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- Activation $30
- 6 mbps download
- 1 mbps upload
- Modem Included
- Available in Bell Areas
- 10-14 Business days for installation
ORDER NOW
Recommend us to your friend and family - and you will each receive $50 off your next bill!
Local
$20
per month
Unlimited Local Calling
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- Port you existing number for $25
- Free Activation with Internet Services
Unlimited Features including Voicemail Voicemail-to-Email, Caller ID, Call Filtering and much more. Free IOS/Android app allows you to use your line even when you are away from home!
ORDER NOW
US & Canada
$25
per month
Unlimited US & Canada Calling
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- Port your existing number for $25
- Free Activation with Internet Services
Unlimited Features including Voicemail Voicemail-to-Email, Caller ID, Call Filtering and much more. Free IOS/Android app allows you to use your line even when you are away from home!
ORDER NOW
60 Countries
$35
per month
Unlimited Calling to 60 Countries
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- Port your existing number for $25
- Free Activation with Internet Services
Free calls to 60 Countries , including China, India, and European Countries! Unlimited Features including Voicemail, Voicemail-to-Email, Caller ID, Call Filtering and much more. Free IOS/Android app allows you to use your line even when you are away from home!
ORDER NOW
Use your home phone line anywhere in the world. You just need our
Mobile App
and Internet access!
Extra Small TV
$39.99
per month
for the first 6 months
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- $59/mth after 6 months
- Soft Credit Check
- HDTV PVR Box Included
- 74 base channels
- Pick 5 Specialty Channels
Deposit may be applicable based on credit check
ORDER NOW
Small TV
$44.99
per month
for the first 6 months
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- $69/mth after 6 months
- Soft Credit Check
- HDTV PVR Box Included
- 74 base channels
- Pick 15 Specialty Channels
Deposit may be applicable based on credit check
ORDER NOW
Medium TV
$49.99
per month
for the first 6 months
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- $86/mth after 6 months
- Soft Credit Check
- HDTV PVR Box Included
- 162 base channels
- Pick 30 Specialty Channels
- Timeshift Cannels Included
- One Free Add On
Deposit may be applicable based on credit check
ORDER NOW
Large TV
$74.99
per month
for the first 6 months
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- $111/mth after 6 months
- Soft Credit Check
- HDTV PVR Box Included
- 162 base channels
- 80 Specialty Channels Included
- Timeshift Cannels Included
- One Free Add On
Deposit may be applicable based on credit check
ORDER NOW
Partnered with
Check out the list of
Channels
in each package!
KELCOM - RevolutionIP - One of the first Internet providers in Ontario, offering services since 1995. We were first local DSL Internet provider, first local Cable Internet provider as well as first local VoIP provider.
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Please read these important details about residential services
• UNLIMITED INTERNET USAGE: All Internet services are currently unlimited, however, Internet services in Canada are regulated by CRTC and as such subject to change. Usage limits on Internet services may be introduced without notice based on laws, regulations and market conditions.
• 911 LIMITATIONS - IMPORTANT: VoIP (Digital Phone Services) have some important LIMITATIONS including 911 service limitations. For your safety, please click here to review these limitations.
• CANCELLATIONS: Accounts will be cancelled on the day you ship or return hardware to our office. If you currently do not use KELCOM owned hardware for your services, you can request instant cancellation over the phone.
• C ANCELLATION FEE (INTERNET SERVICES ONLY): Due to increased cost to provide services, cancellation fee of $50+HST will be charged for all accounts cancelled within first 12 months from the date of the service start or discounted price renewal. Services on a 2 year contracts will be subject to a $100+HST cancellation fee, and services on a 3 year contract, will be charged a $150+HST cancellation fee.
• UNRETURNED EQUIPMENT: Accounts will be subject to a charge of $149+HST per device that is unreturned. Accounts will be subject to a charge of $39+HST for Gateway power cord that is unreturned. You will be required to return the equipment within 30-days of the final bill for a full refund of the equipment charge.
• CREDIT CARD PAYMENTS: Monthly payments can be made via automatic deduction from your credit card (Mastercard, Visa, American Express). Prepaid credit cards or debit cards are not accepted at this time. Declined credit card payments are subject to a $25 NSF fee and account closure without further notice. All past due accounts are subject to 3% late processing fee on overdue balances.
• PREAUTHORIZED PAYMENT FROM BANK ACCOUNT: Monthly payments can also be made via automatic deduction from your bank account. Monthly $1.99 PAP fee applies. A PAP form from your bank is required to set-up this option. Account must be in the name of the person ordering services. Declined PAP payments are subject to a $45 NSF fee and account closure without notice. All past due accounts are subject to 3% late processing fee on overdue balances. After initial PAP set-up, any changes to the payment date, including delay of payment, is subject to $10 admin fee. Any changes to PAP payment plan require a minimum of 5 business days notice.
• ANNUAL PREPAID PAYMENTS : Annual payments can be made via cheque, money order, cash/debit (in store only), credit card and online banking (Credit Unions, BMO, TD). Declined payments are subject to a $45 NSF fee and account closure without notice. All past due accounts are subject to 3% late processing fee on overdue balances.
• RESTORING SERVICES AFTER CANCELLATION DUE TO NON-PAYMENT : We reserve the right to refuse account reactivation for any account previously suspended for non-payment. If account is allowed to be reactivated, a $100 reactivation fee applies, in addition to any regular service activation fees.
• REFUNDS: Refunds for payments made by credit/debit card will be made to the same credit/debit card within 10 business days (debit card refunds can only be done in person). All other refunds, including refunds for preauthorized payments via chequing account, cash and cheque payments will be made by cheque within 4-6 weeks.
• TECHNICAL ISSUES WITH YOUR EQUIPMENT MAY INCUR A $95 CHARGE FROM OUR SUPPLIER: While we provide free support for our services, due to new CRTC regulations, if you have a technical issue with your DSL or Cable service and a trouble ticket is open with our supplier, a fee of $95 will apply if the issue is caused by an internal malfunction (internal wiring, computer equipment, router, etc.).
• TAX: A 13% HST tax is applicable.
Satellite TV details
• Satellite TV services are provided by and billed for by Shaw Direct .
• Shaw Direct TV requires initial deposit of $50 charged to your credit card. This deposit will be credited to your first month bill.
• First bill from Shaw Direct will include first and second month of service, any applicable taxes and fees as well as $50 deposit credit (if one was charged during sign-up process).
• To receive $10 off Internet services, you must order new KELCOM Internet services and have active Shaw Direct service for the duration of the discount (12 months).
• Shaw Direct services are billed by Shaw Direct and charged to customers credit card and transaction is processed separately from KELCOM services. After initial payment, call Shaw Direct to set-up paper or email billing.
• KELCOM does not provide any guarantee of service, technical support or any other guarantee for Shaw Direct services.
• Shaw Direct Services come with NO CONTRACT, but you must call Shaw Direct 1-888-554-7827 to cancel your TV subscription.
• By ordering Shaw Direct Satellite TV services, you agree to abide by Shaw Direct Terms & Conditions of service as listed here (PDF FORMAT): https://media.shawdirect.ca/uploadedfiles/terms-of-services.pdf
• Installations to properties own by a third party require signed Property Owner Release Form.
• UNLIMITED INTERNET USAGE: All Internet services are currently unlimited, however, Internet services in Canada are regulated by CRTC and as such subject to change. Usage limits on Internet services may be introduced without notice based on laws, regulations and market conditions.
• 911 LIMITATIONS - IMPORTANT: VoIP (Digital Phone Services) have some important LIMITATIONS including 911 service limitations. For your safety, please click here to review these limitations.
• CANCELLATIONS: Accounts will be cancelled on the day you ship or return hardware to our office. If you currently do not use KELCOM owned hardware for your services, you can request instant cancellation over the phone.
• C ANCELLATION FEE (INTERNET SERVICES ONLY): Due to increased cost to provide services, cancellation fee of $50+HST will be charged for all accounts cancelled within first 12 months from the date of the service start or discounted price renewal. Services on a 2 year contracts will be subject to a $100+HST cancellation fee, and services on a 3 year contract, will be charged a $150+HST cancellation fee.
• UNRETURNED EQUIPMENT: Accounts will be subject to a charge of $149+HST per device that is unreturned. Accounts will be subject to a charge of $39+HST for Gateway power cord that is unreturned. You will be required to return the equipment within 30-days of the final bill for a full refund of the equipment charge.
• CREDIT CARD PAYMENTS: Monthly payments can be made via automatic deduction from your credit card (Mastercard, Visa, American Express). Prepaid credit cards or debit cards are not accepted at this time. Declined credit card payments are subject to a $25 NSF fee and account closure without further notice. All past due accounts are subject to 3% late processing fee on overdue balances.
• PREAUTHORIZED PAYMENT FROM BANK ACCOUNT: Monthly payments can also be made via automatic deduction from your bank account. Monthly $1.99 PAP fee applies. A PAP form from your bank is required to set-up this option. Account must be in the name of the person ordering services. Declined PAP payments are subject to a $45 NSF fee and account closure without notice. All past due accounts are subject to 3% late processing fee on overdue balances. After initial PAP set-up, any changes to the payment date, including delay of payment, is subject to $10 admin fee. Any changes to PAP payment plan require a minimum of 5 business days notice.
• ANNUAL PREPAID PAYMENTS : Annual payments can be made via cheque, money order, cash/debit (in store only), credit card and online banking (Credit Unions, BMO, TD). Declined payments are subject to a $45 NSF fee and account closure without notice. All past due accounts are subject to 3% late processing fee on overdue balances.
• RESTORING SERVICES AFTER CANCELLATION DUE TO NON-PAYMENT : We reserve the right to refuse account reactivation for any account previously suspended for non-payment. If account is allowed to be reactivated, a $100 reactivation fee applies, in addition to any regular service activation fees.
• REFUNDS: Refunds for payments made by credit/debit card will be made to the same credit/debit card within 10 business days (debit card refunds can only be done in person). All other refunds, including refunds for preauthorized payments via chequing account, cash and cheque payments will be made by cheque within 4-6 weeks.
• TECHNICAL ISSUES WITH YOUR EQUIPMENT MAY INCUR A $95 CHARGE FROM OUR SUPPLIER: While we provide free support for our services, due to new CRTC regulations, if you have a technical issue with your DSL or Cable service and a trouble ticket is open with our supplier, a fee of $95 will apply if the issue is caused by an internal malfunction (internal wiring, computer equipment, router, etc.).
• TAX: A 13% HST tax is applicable.
Satellite TV details
• Satellite TV services are provided by and billed for by Shaw Direct .
• Shaw Direct TV requires initial deposit of $50 charged to your credit card. This deposit will be credited to your first month bill.
• First bill from Shaw Direct will include first and second month of service, any applicable taxes and fees as well as $50 deposit credit (if one was charged during sign-up process).
• To receive $10 off Internet services, you must order new KELCOM Internet services and have active Shaw Direct service for the duration of the discount (12 months).
• Shaw Direct services are billed by Shaw Direct and charged to customers credit card and transaction is processed separately from KELCOM services. After initial payment, call Shaw Direct to set-up paper or email billing.
• KELCOM does not provide any guarantee of service, technical support or any other guarantee for Shaw Direct services.
• Shaw Direct Services come with NO CONTRACT, but you must call Shaw Direct 1-888-554-7827 to cancel your TV subscription.
• By ordering Shaw Direct Satellite TV services, you agree to abide by Shaw Direct Terms & Conditions of service as listed here (PDF FORMAT): https://media.shawdirect.ca/uploadedfiles/terms-of-services.pdf
• Installations to properties own by a third party require signed Property Owner Release Form.
