Customer Support Direct Numbers:

519-250-5029
888-640-9068
611 (from your KELCOM phone line)

Office
519-250-5031 - Windsor
519-352-1559 - Chatham
519-488-1553 - London
416-860-3427 - GTA
877-901-8647 - Toll-free
611 - From your KELCOM - RevolutionIP telephone line

Email us
csr@kelcom.net - Technical issues and residential sales
billing@kelcom.net - Billing requests
sales@kelcom.net - Corporate Sales

Self-service tools

Customer portal

  • Report an outage
  • Open a ticket
  • Get updates on your recent ticket
  • Change your billing method and more

Phone Tools

  • Check your call history
  • Add and remove features
  • Review your services

Email Tools

  • Webmail  - check your emails in a browser
  • Email Tools - review your spam settings, setup vacation auto-response and more

Long distance rates

​Select the country in the field below and click "rate" to see all long distance rates for the selected country.

World 60 Plan - Free calls to 60 countries!

Argentina... Australia... Austria... Belgium... Brazil... Bulgaria... Canada... Chile... China... Colombia... Croatia... Cyprus... Czech Republic... Denmark... Dominican Republic... Estonia... France... French Guiana... Germany... Greece... Guadeloupe... Guam... Hong Kong... Hungary... India... Indonesia... Ireland... Israel... Italy... Japan... Kazakhstan... Luxembourg... Malaysia... Malta... Martinique... Mexico... Morocco... Netherlands... New Zealand... Norway... Peru... Poland... Portugal... Puerto Rico... Romania... Russia... Singapore... Slovakia... Slovenia... South Korea... Spain... Sweden... Taiwan... Thailand... U.S. Virgin Islands... United Kingdom... United States... Uzbekistan... Venezuela

​In certain countries, calls to mobile and special numbers are not included. Use rate check tool on this page to check the exchanges and phone numbers that are included. Simply select the country and WORLD banner will be visible next to the exchanges that are included in this plan.