KELCOM Customer Service Page

Customer service contacts

Telephone:

519-250-5031 - Windsor
519-352-1559 - Chatham
519-488-1553 - London
416-860-3427 - GTA
877-901-8647 - Toll-free
611 - From your KELCOM telephone line

Email:

csr@kelcom.net - Technical issues and residential sales
billing@kelcom.net - Billing requests
sales@kelcom.net - Corporate Sales

Self-service tools

CUSTOMER PORTAL

Report an outage
Open a ticket
Get updates on your recent ticket
Change your billing method and more

PHONE PORTAL

Check your call history
Add and remove features
Review your services

EMAIL TOOLS

Webmail - check your emails in a browser
Email Tools - review your spam settings, setup vacation auto-response and more

Long distance rates

Select the country in the field below and click "rate" to see all long distance rates for the selected country.

World 60 Plan - Free calls to 60 countries!

Argentina... Australia... Austria... Belgium... Brazil... Bulgaria... Canada... Chile... China... Colombia... Croatia... Cyprus... Czech Republic... Denmark... Dominican Republic... Estonia... France... French Guiana... Germany... Greece... Guadeloupe... Guam... Hong Kong... Hungary... India... Indonesia... Ireland... Israel... Italy... Japan... Kazakhstan... Luxembourg... Malaysia... Malta... Martinique... Mexico... Morocco... Netherlands... New Zealand... Norway... Peru... Poland... Portugal... Puerto Rico... Romania... Russia... Singapore... Slovakia... Slovenia... South Korea... Spain... Sweden... Taiwan... Thailand... U.S. Virgin Islands... United Kingdom... United States... Uzbekistan... Venezuela

In certain countries, calls to mobile and special numbers are not included. Use rate check tool on this page to check the exchanges and phone numbers that are included. Simply select the country and WORLD banner will be visible next to the exchanges that are included in this plan.